A double-decker bus collided with the canopy at the main entrance of Royal Cornwall Hospital in Truro on the morning of 9 October 2025. The impact occurred just before 9am, causing damage to the hospital’s Trelawny Wing canopy but resulted in no reported injuries. Hospital services have continued as normal following the incident.
Key Takeaways
- Double-decker bus struck entrance canopy at Royal Cornwall Hospital’s Trelawny Wing
- Incident took place shortly before 9am, 9 October 2025
- Only one passenger was aboard; no injuries reported
- Hospital entrance reopened quickly, with minimal disruption
- Investigation into the cause launched by transport operator
Details of the Crash
At approximately 9am, the Go Cornwall bus contacted the canopy at the Royal Cornwall Hospital’s main entrance, which houses the emergency department. Witnesses described hearing a loud crash and seeing the bus impacting the entrance. Photos from the scene showed the upper windows of the bus smashed and metal poles supporting the canopy bent and displaced.
Hospital representatives reported that only minor damage occurred. Shortly after the emergency response, the main entrance was fully reopened, and hospital services continued without significant interruption.
Statements from Witnesses and Authorities
Onlookers recounted that the sound of the crash startled nearby patients and visitors. “I was sitting on the bench and heard a crash, then turned and saw the bus go into the front of the hospital,” one witness said. Several people quickly gathered to check the situation and offer assistance.
A hospital spokesperson confirmed that hospital staff worked promptly to ensure the safety of everyone in the vicinity, and that no patients, staff, or visitors were harmed.
Operator and Hospital Response
Go Cornwall, the operator of the bus, stated that a single passenger was on board at the time of the crash. Both the passenger and driver were unharmed. Management representatives from the bus company attended the site quickly and held discussions with hospital facilities teams. An internal investigation into the incident has been initiated.
A hospital spokesperson reassured the public, stating, “A small amount of damage was caused when a bus clipped a roof canopy at the Royal Cornwall Hospital. No one was injured in the incident, and the main entrance is open as normal.”
Ongoing Investigation and Safety Review
The bus company has pledged a thorough review of the accident to establish the cause and prevent similar incidents in the future. Possible factors such as driver error, vehicle height clearance, and signage around the hospital entrance will be examined as part of the ongoing investigation.
Local authorities are not currently treating the event as a criminal matter, and there have been no reports of significant disruption to hospital operations or local traffic.
Community Reaction
The incident drew attention from local residents, with several bystanders coming to assist and ensure everyone’s safety moments after the crash. The rapid response from hospital staff and emergency services was commended by witnesses, who noted the calm and efficient handling of the aftermath.
As more information becomes available, updates on the outcome of the operator’s investigation are expected in the coming days.
Sources
- Double-decker bus crashes into Cornwall hospital, Manchester Evening News.
- Live: Double-decker bus crashes into Royal Cornwall Hospital, Cornwall Live.
- Bus crashed into the front of Royal Cornwall Hospital Truro, Falmouth Packet.

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Double-Decker Bus Crashes Into Cornwall Hospital Entrance: One Passenger Onboard, No Injuries Reported